The market is always changing and businesses have been closely following the changes to the strategy, tactics and quick fit. Market analysis is one of the reasons first and foremost to business planning. And
whether you're a beginner business or reconsider existing business, you
are required new analysis of the market, at least once / year.
You need to search the market as the market potential market, rather than the current market. Your target market is much larger than the number of people you reach. It's the people that someday you can reach or they seek to come to you. Your market analysis should include the following basic content:
1. Finding information
You can find useful information to perform a market analysis from different sources. For example, you may need information about local that you can earn from the relevant authorities. Or you can find the information in your market through the website. You may also need to seek information from the statistics, survey results ...
In
fact, not all the information you need can be announced publicly, and
sometimes you have to go the way round, must have certain computational
skills. Sometimes you have to extrapolate information from many different sources to get the information you need.
The
results of market research before introducing a product / service
depends largely on the new techniques and methods undertaken. This requires a professional competence and long experience in the field of your marketing. There
are many different ways to implement market research activities, but
the majority of companies today often use one or a combination of
several methods in group 5 basic methods: surveys, focus groups ,
personal interviews, observation and experiment.
1. Survey and Survey
Based
on questionnaire surveys intelligent and outspoken, you can analyze a
sample group of customers represents the target market. Customer group sample sizes greater, so are the results more reliable and realistic they were. -
The direct surveys (In-person surveys) are often the direct interview
conducted in public places, eg shopping centers, amusement parks ...
This approach allows you to introduce consumers with new product
samples, promotional marketing and gather feedback instantly. The
surveys of this type can ensure the response rate of over 90%, but the
drawback is quite expensive because they must hire a large number of
staff to do this. - The survey by telephone (Telephone surveys) will be somewhat more economical than direct forms of investigation. However,
because people often "allergic" to the telemarketing methods, should
attract people to participate in telephone surveys increasingly
difficult. Telephone interviews usually have the response rate of about 50% to 60%. This method is optimal for companies like Microsoft, Ford, Dell Computer complete contents of the questionnaire. - The survey by mail (Mail surveys) is the way requires less cost to reach a large number of customers. This method is much cheaper than direct surveys and telephone surveys, but the response rate you get only from 3% to 15%. Although the response rate is low, but the surveys by mail is an appropriate choice (financial terms) for small companies. In
Canada, the rate of using this method accounted for 6.2%, 7% in the
United States and especially countries with high levels of education,
such as Denmark, Finland, Norway, Sweden, Netherlands ... This very
popular method .
But in Africa, Asia, the survey by mail is difficult to implement because most of the population lives in rural areas. In
my experience, using the mail for the investigation was a very
successful method in the study of international market, especially in
the industrial sector. - The online surveys (Online
surveys) often brings the response rate is difficult to predict and the
information is not reliable, because you can not control all the
feedback. However, the online survey conducted by very easily factor in terms of cost savings. Large
corporations often combine multiple methods of investigation, different
probe to have the most accurate information about the market when the
product is launched. For example Apple always has a department responsible for investigating market activities. This department must make quarterly survey strategy and always new additional client list will be investigated.
2. The focus groups (Focus groups)
In focus groups, the moderator will use a series of questions or topics prepared to lead discussions among a group of people. This activity was held at neutral venues, often accompanies the video equipment and the observation room with the mirrors. Each such discussions usually last 1 or 2 hours, and must study at least three new groups get reliable results.
3. Personal Interviews
Like focus groups, personal interviews include many open questions and no certain structure. The interviews usually last for about an hour and was recorded. Personal interview requires you to have a force interviewers have good marketing skills. Depending on the research project which interviewers have to meet different requirements. For
example, the corporation specializes in manufacturing Cealed French
perfumes have three types of interviewer: interviewer for a specific
period, an interviewer for the time of emergency and interviewers do
seasonally, according to work. Interviewing quite prevalent
in the developing world, but it is also quite popular in Switzerland,
Portugal ..... Besides the interview at home, you can organize
interviews at a fixed location such as specialized office for an
interview. In addition, the interview can be done in the kitchen, in the garden, on the street or in the supermarket. This
method accounts for 15.2% in Canada, in the United States is 19% and is
often used in the developing world, where most of the population live
on agriculture. Market research methods focus groups and
individual interviews will provide more useful data than methods of
investigation and exploration. Although market research
results from focus groups and individual interviews is not really
reliable, because it does not represent a large number of consumers, but
these methods will help you get a look deeply about customer behavior
and there is also a great way to lift the veil on matters relating to
the development of products / services.
4. Observe
Three forms mentioned above are just giving you some evaluation of customer behavior at a certain time. But
when you observe the actions of the client is recorded in camera
systems located in stores, at work, or in their own home, you can
clearly see how they purchase and use of products / services of you. This method helps you to get an accurate synthesis of the normal routine and structure of customer shopping. 5.
Experiment Placing new products in some stores to test customer
response in terms of actual sales can help you edit and finishing
products, adjusted or improved prices better quality. Small
businesses should strive to build relationships with all local
retailers and shopping sites to get ready for their new products to test
the market.
2. Market Segmentation
In analyzing the market, you should divide your target market into different segments. For
example, a company producing personal computers, you should split the
market segments like personal computer use in the home, use in
enterprises, educational institutions, public agencies country...
The
market share target different segments of the company to target the
specific market needs more promotion measures and more effective
approach, more consistent pricing.
3. Predict the size and growth prospects of the market
You need to measure and quantify their market. For
example, if the local families as part of your target market, you need
specific quantified (from the total population, the estimated number of
people will buy the product / service of you).
The prospects of growth of the market, you need to make forecasts about growth of that market. The market will go up or down, with what speed in years? The
market forecast must start from the total number of people can buy the
product in each market segment, then the expected percentage change in
3-5 years.
4. Identify market trends
You need to understand what is happening in your market. These trends and fashions do you think will affect your market segment? For
example, if you sell cars, you need to consider the reaction of people
before the high fuel prices, concerns about environmental pollution, the
relevant domestic policies ...
5. Conclusion
Only the market share - market size; the share of research products and major competitors; product positioning, business and competitors on the market
Assessing
the potential of the product - the maximum revenue can be achieved at
different prices, the difference between acceptable prices, decided the
most competitive prices for products
Market
characteristics and trends (this study requires research conducted
fairly complex) - the structure of the market (consumers, competitors,
suppliers, the interaction between objects this), forms and methods of
sale, business practices and other conditions, the current size and
market potential, customer demand for products, the development history
and expectations market
Note:
You can use the model of M. Porter 5-pressure environment to analyze
your industry will clearly understand and more effectively. Five pressure that customer, supplier, product replacement, the competitors and potential competitors.
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